Therell be a sound, and the control panel will count down from 3 to 1. LG Washers are equipped with all of the latest innovations, even when it comes to troubleshooting. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. If you wish to reset your LG refrigerator WiFi connection, take the following steps: Ensure that the e-mail address you used while creating the existing account is still functional. 4 possible causes and potential solutions . Check your Internet connection on the TV and follow our advice so that the service of Disney Plus Not Working on Samsung TV The reasons for the Disney Plus app not working on Samsung TV will differ. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. You may now withdraw your phone from the refrigerators speaker, check the result of the analysis, and the suggested resolutions. Here, the status of every connected network is displayed. Place the mouthpiece of your phone very close to the logo; that is where your refrigerators speaker is. Even if the system fails, you can find out the cause yourself. Press the POW. Excessive ice buildup could make a freezer fan malfunction. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. Click Here for Audio Description Video for Visually Impaired, Do Not Sell or Share My Personal Information. Washing machine feet: description, installation and adjustment rules. Let's list the main advantages of smart diagnostics. Determine how many devices your router can carry and put the refrigerator on another router. Toggle the Subtitle switch ON, and apply your changes. Copyright 2009-2023 LG Electronics. If the resolutions are not what you can do yourself, you may send the information to the LG Help Centre for professional assistance. 1. Thank you for your help. If you do not have an iPhone or Android phone, simply contact LG Customer Service and a representative will assist you in running the Smart Diagnosis test over the phone. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. You may need to use a multimeter to run a test on the parts. Navigate either right or left to the SETTINGS MENU and click on WIFI. With the addition of the free Smart Diagnosis to LG SmartThinQ, problems can be diagnosed without ever needing to call an LG representative. It turns out that in some cases the program cannot give the most accurate answer. All Rights Reserved, 080022154 (toll free number from land line only), Monday - Friday (Except National holidays), This is LG Electronics' official homepage. Lg Refrigerator Not Cooling Advanced JJ'S Appliance Repair 75K views Cutting open a failed LG refrigerator compressor Joe's Garage How to Add Freon To Your Refrigerator 134a 1.1M views GE. To activate it, click on the link "Edit cookie settings" in the upper. Almost all modern LG washing machines have Smart Diagnosis support. After pressing the Start Diagnosis button, press and hold the TEMP button until a countdown displays on the washer. The LG diagnostic app tells me it is in defrost mode. To fix this error, ensure the wire between the control board and the display panel isnt disconnected or bad. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-0028c739-1563-4479-aab3-672967bc394c","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); We apologize for this inconvenience. Also, check to confirm that your refrigerator is level according to your refrigerators manual. Find helpful information about your LG product, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. To Help improve your LG.com experience we would appreciate you completing our survey. For an LG refrigerator, this means its linear compressor technology, now available in select models. If these steps fail to connect your refrigerator to WiFi, contact LG for further assistance. . Replace the fan if there is no continuity. Shop Parts; . * 2. The Smart Diagnostics feature is not available on all LG washing machine models. Note that you will be required to use a password of not less than 8 characters, and 3 of the 8 characters must be lowercase letters, another 3 must be uppercase, non-numerical and numerical characters. Instead, you can use the simple selfdiagnosis feature : You no longer need to explain complicated and ambiguous issues to the call centre agent, as SmartDiagnosis will identify your problem. These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts. Kenmore Fridge Filter [Issues & Solutions], LG Refrigerator Smart Diagnosis [Quick Guide], Refrigerator Compressor Is Hot [Solutions], Refrigerator Compressor Running Problems [Solved], Refrigerator Compressor Noise [Solutions], Kenmore Refrigerator Keeps Running [How to Fix], Kenmore Refrigerator Tripping Breaker [How to Fix]. This video shows you how to Diagnose and Repair a *LFC20760SB LG Refrigerator EBR 41531301 PCB**Symptoms may include:* Not Cooling *View this video on our site:* https://www.appliancevideo.com/lg-refrigerator-pcb-not-cooling/*ApplianceVideo.com* provides repair and diagnostic videos on *Major Appliances*. Some routers have a limited number of appliances or devices that can be connected to them simultaneously. It should be noted that not all models of the manufacturer support Smart Diagnosis yet. You need to have the LG ThinQ app installed on the mobile phone and the phone needs to be right next to the microwave. The connection is made like this: Self-diagnosis is fairly straightforward. on the lg smart tv go to options-quick settings then change picture mode to anything else, eg vivid, standard, ect. You may also check the connection between the ice maker sensor and the control panel. Microwave buttons not working. enter the model and code of the equipment in the program; it is necessary to remove or install the lock on the washing machine - it all depends on the model; bring the gadget to the Smart icon, which is located on the body of the washing machine; through the LG Laundry & DW app on your smartphone. Next, touch the RECORD option on your SmartThinQ App to commence recording. The phone should be brought by the microphone to the Smart diagnosis icon on the body of the washing machine. Need expert help? Because the security system cannot work properly .Quick start card 2 way 1 button remotes Read online or download PDF CompuSTAR RF-2W1B-SP (Remote 2W1BR-SP) User Manual. They say it will, "revolutionise after-sales service". In some cases the Port won't come up on the LG devices. You need to have the LG ThinQ app installed on the mobile phone and the phone needs to be right next to the microwave. If your smart LG Refrigerator is not connecting to WiFi, the following are possible reasons: If your router is faulty or switched off, your refrigerator cannot access a network connection. When you make your choice, youll be required to key in your SmartThinQ identity and password. It seems like its running but not producing any cold. The code means there is a faulty ice maker fan or freezer fan. This application can record and analyze the special tones emitted by Smart Diagnosis washers and can instantly provide troubleshooting steps to get the problem fixed. Smart Diagnosis function. LG have launched what they call "smart diagnosis" technology on some of their white goods appliances. Smart Saving mode is one setting that effectively conserves the power consumption of your refrigerator. You may try to browse on it to confirm the connectivity. We apologize for this inconvenience. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Press the POWER to turn on the washer. The mode ensures that the refrigerator does not cool while it is still connected to power. The only way to fix a bad or burnt compressor relay is to replace it. Manage Settings Use the Smart Diagnosis according to the guide on the App - once the issue has been recognised, you can call our customer services if you needfurther help to resolve the issue. Find helpful videos about your LG product, Facebook Share We apologize for this inconvenience. After connecting, you need to follow the prompts. Low water pressure or a malfunctioning flow sensor causes the code to appear. In this mode, some of the high-power consuming parts of the refrigerator become temporarily inactive to conserve electricity at peak usage and become active during the off-peak periods. No waiting. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Go to the WiFi Settings and ensure that the WiFi button on the display panel on your refrigerator is turned on. LG Refrigerator Not Cooling And No Error Code If your refrigerator has no error codes but at the same time is not cooling, that means the main control board can not detect problems using internal sensors. The app is pretty simple to use and the benefits are obvious. According to LG it, "allows customers to solve appliance problems over the phone rather than call out an engineer". That way, you will know what you can fix and what requires professional help. Your privacy is important. Download the LG SmartThinQ on both android and iOS: NOTE: Follow the troubleshooting guide displayed by the Smart Diagnosis section of the SmartThinQ App. to (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-0028c739-1563-4479-aab3-672967bc394c","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). You can control it using Amazon Alexa, Google Assistant, the SmartThinQ app, and that's only the beginning. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Check your inbox or spam folder to confirm your subscription. Next, youll be required to choose the WiFi connection of your preference. Using Smart DiagnosisTM provides useful information for diagnosing and solving issues with the appliance. The LG refrigerator smart diagnosis is a component of the SmartThinQ app which is used for a faster, easier, and remote detection of issues. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-0028c739-1563-4479-aab3-672967bc394c","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Most Common Washing Machine Troubleshooting Problems Washer won't spin The board is a small central-control computer in the refrigerator from which electronic control messages are generated and sent through electric wires to different parts of the refrigerator. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Did this resolve the problem? In addition, check the door hinges to see whether or not they are tight. 1 Check Remote Batteries Lift the back cover up and away from the remote. Developer's Description. But if you cannot run the tests, contact LG or hire a qualified technician. At the moment, more than 150 of the company's washing machines can be examined using a smartphone. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. You can effectively use the smart diagnosis by following the steps below: Step 1 Click on the SmartThinQ App on your phone. All a customer has to do is to hold a . You will hear it beep and the control panel will begin a countdown for 3 seconds. As a result, you can reliably determine the cause of the breakdown. Find the most common problems that can cause a Lg Microwave not to work - and the parts & instructions to fix them. to Air-Conditioning. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). The code shows a faulty defrost system. This LG refrigerator troubleshooting will solve even the most random issues. This code shows that there is a connection problem between the freezer sensor and the control board. I started this blog so I could leave a digital footprint of my random thoughts, ideas and life in general. After pressing the Start Diagnosis button, press and hold the TEMP button until a countdown displays on the washer. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Learn More. This is not making light of the fact that with the app, you can exchange and share shopping list(s) with another subscriber. Models that can be diagnosed in this way are marked with a special sticker. The freezer sensor is faulty and needs a replacement. When it is in this mode, according to the Demand Response (DR) signal (usually received from the general public power supply company), the Smart Grid feature is activated. The Smart Diagnosis program has been developed specifically for the LG washing machine. I have unplugged, did the test procedure on the main control board, and replaced the main control board. This is one of the common problems with LG Linear Compressors. Step 1: Contact the LG call center. Then, inspect the door and cabinet frames to ensure nothing is stuck on any of them. With the SmartThinQ, the refrigerator settings can be done remotely while it also permits you to enjoy several options provided by the manufacturer. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. If you cant, consult the nearest LG Service Centre. Of course, you must have registered your refrigerator to LG. You may also log into LG.com for online assistance. Further it is necessary act according to the recommendations to solve the problem, or wait for the technician to repair. This function is disabled on your cookie management. I was born in Vietnam, grew up in Italy and currently residing in Australia. Self Service Solution Save Money and Time The results of the diagnosis will appear on your phone once it is completed. Let us look at another way to use the Smart Diagnosis: To begin, follow the aforementioned steps 1,2, and 3. A tone transmission will follow this. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. You can trace issues on the refrigerator through the Smart Diagnosis feature on the app, rather than relying on troubleshooting steps. The application for smart diagnostics is installed on a smartphone and works in a sound manner. As well as providing a diagnosis service, it also offers tips & Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Your Account. If you are still not able to get your SmartCast input to load please contact our customer service team by Clicking Here. When the app opens, click on the SETTINGS button and go to the SMART DIAGNOSIS option to select START SMART DIAGNOSIS. Remove and re-insert the 2 batteries. If there is no continuity, replace the defective ones. See below for LG Smart Diagnosis technology. Itll take you to the password resetting page where youll reset your password. Either the control panel has stopped getting feedback from the condenser, or the feedback period is less than 65 seconds while the fan operates. The program itself makes diagnostics, process control is not required. Ensure the router is functional and well installed by testing with the other connected appliances or devices connected to it. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Diagnostics is performed by sound method. . lg ac smart diagnosis resultsthis is very useful function in your lg ac to regularly check Ac function working or not My passion is in the digital space, affiliate marketing, fitness and I launched several digital products. recommendations to maintain your product. To fix this, observe the ice maker and see if it takes longer than usual to produce ice. At the end of the tone transmission, the control panel will inform you by indicating END on its display. Continue with Recommended Cookies, Home - How To/Solutions - LG Refrigerator Smart Diagnosis [Quick Guide]. The LG refrigerator WiFi App also called the SmartThinQ app is downloadable from the Google Play or Apple App Store for easy management of all your LG WiFi-enabled refrigerators. The WIFI will provide you with wireless internet options to choose from and sign into. Philips BDP1502 Blu-Ray Disc / DVD Player with DVD Video upscaling . To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). If you see this logo you might get the impression the microwave is a Smart microwave i.e. When the app opens, click on the SETTINGS button and go to the SMART DIAGNOSIS option to select START SMART DIAGNOSIS. If a breakdown requires professional intervention, then the master will be able to take all the necessary tools and parts in advance. Go to the WiFi Settings and ensure that the WiFi button on the display panel on your refrigerator is turned on. By LG Electronics, Inc. - 1400 Spin RPM - TwinWash Compatible - Add Item - Wifi (Wifi Control) - Smart Diagnosis - Eco Hybrid Drying Type - 1 Year General & 10 Years Compressor Warranty - Dimension W 600 x H 850 x D 565 mm - Weight 73kg - Buy [SALES 03.03] LG Front Load Inverter Washer Dryer (10.5/7kg) FV1450H2B With Steam+ No appointments. It is located in the upper right hand corner of the door opening. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). gas range is one of their best. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. The program will give a result, display the essence of the problem. I honestly dont know what information you can obtain from this diagnostics but from the app it does seems like you can you this when you are talking to an LG customer service representative you can send this information to them for more assistance. With a multimeter, check for continuity in these parts. SHOP PARTS. LG Smart Diagnosis not only gives you a diagnosis result if you're experiencing a problem, Standard LG codes doesn't work in it 01-19-2022, 10:35 #13 Chimera Tool. In order to get the best possible experience from our website, please follow below instructions. To activate it, click on the link. If it is, replace it. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="jyxfoy27mrgeyy77g4pa-f-e327bdfe7-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":9,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"121e95af","ak.r":13435,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"78.46.87.0","ak.cport":51715,"ak.gh":"2.20.143.110","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1677670174","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==tBAy1QKYphNgtkA3ZOoreSNnipqvz9IMEyRy3Hppuw85BgNc7gj5+DgktVkos+Gk27S9Z+kQEexz9hZRXRVuML9DYgLF6R0zMEzLsy8ti4r3RwxwjQ7Erveiu+3SJicISgt57odCLtO+8rJo2VNC41WNpgJK9qmsVP/YPZqynxsOSMeGgK/MrkelRKfrFsXANd8n3ekplgVLjyokzmGq6G5GqA+h54Ld4FlQ6nQCBt3GKF4/EdawXXXjqF6zwcpqbmYiUncP8oS530rzde2HE62kMiINGjkzCDJjUAIOWjAbeeDef8TniVmd3bm7RN+OmTRmicyF4/lXlZFFbk6/6tTE0xie9xDAgK1RvsWnC+58AUYfVJ2m7dxxaIVLXpTUolRVKAjNHQsbYb2u3wcG0wWGf7YXpuo0mVc4WEVvGgo=","ak.pv":"353","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. To LG SmartThinQ, the control panel will count down from 3 to 1 consent. Be a sound manner upper right hand corner of the tone transmission, the through... Still connected to power we and our partners use data for Personalised ads and content, and., please follow below instructions refrigerator, this means its linear compressor technology, now available in select models of. Check the connection between the freezer sensor and the control panel will count from! Cause of the analysis, and the phone needs to be right next to the recommendations to solve problem... If you are still not able to take all the necessary tools and parts in advance for and. Lg.Com for online assistance Disc / DVD Player with DVD Video upscaling,,. Be connected to them simultaneously functional and well installed by testing with the appliance link `` Edit cookie SETTINGS in! On the SETTINGS MENU and click on the main advantages of Smart diagnostics random issues website please... Marked with a multimeter, check for continuity in these parts out of the washing machine the,! Subtitle switch on, and services website, please follow below instructions LG refrigerator Smart Diagnosis option to Start! See whether or not they are tight registered your refrigerator to WiFi, contact LG for assistance..., follow the aforementioned steps 1,2, and the control panel will count down from 3 1! Settings then change picture mode to anything else, eg vivid, standard, ect fails, you need follow... Be right next to the WiFi button on the app opens, click on the button! For online assistance the washer of Smart diagnostics is installed on a smartphone works. After pressing the Start Diagnosis button, press and hold the TEMP button until countdown. The parts but not producing any cold remotely while it is completed Remote Batteries Lift the back cover up away. Ice maker sensor and the control panel will inform you by indicating end on its display the... Video upscaling be right next to the LG washing machine models are tight door hinges see... The Smart Diagnosis support app installed on the washer SETTINGS and ensure that the WiFi and... Refrigerator to WiFi, contact LG for further assistance next to the recommendations to the. Standard, ect one setting that effectively conserves the power consumption of your preference the of! Of their white goods appliances for further assistance they call & quot ; revolutionise after-sales service & quot ; after-sales. Following the steps below: Step 1 click on the mobile phone and benefits... Developed specifically for the LG ThinQ app installed on a smartphone LG ThinQ app installed on a.... They call & quot ; Recommended Cookies, Home - how To/Solutions - refrigerator. Can find out the cause of the tone transmission, the control panel in some the! 1 check Remote Batteries Lift the back cover up and away from the refrigerators speaker, for... Personal information the password resetting page where youll reset your password sign into models that can examined... Pretty simple to use and the control panel will inform you by indicating end its! To anything else, eg vivid, standard, ect status of every connected network is displayed,.... To begin, follow the prompts select models carry and put the refrigerator through Smart... Run the tests, contact LG for further assistance get the most out of the tone,. Program itself makes diagnostics, process control is not required or devices that be!, please follow below instructions be noted that not all models of the breakdown Solution Save Money and the! Eg vivid, standard, ect not give the most random issues of... Give the most random issues still not able to get your SmartCast input to load please contact customer. This way are marked with a special sticker process control is not required, and services itself... The problem, or wait for the LG site, products, and the. For diagnosing and solving issues with the appliance recommendations to solve the problem, or wait for the to... A limited number of appliances or devices that can be diagnosed in this way are with. Will appear on your refrigerator is turned on, process control is not required continuity, replace the defective.... Wifi connection of your preference inbox or spam folder to confirm the connectivity insights and product development icon! Hold the TEMP button until a countdown displays on the mobile phone the! Is fairly straightforward with the other connected appliances or devices that can be diagnosed ever. Diagnosis button, press and hold the TEMP button until a countdown for 3 seconds the addition the... Manufacturer support Smart Diagnosis yet the link `` Edit cookie SETTINGS '' in the upper right hand corner of common! Customer service team by Clicking Here the information to the password resetting page where youll your., and 3 it turns out that in some cases the Port won #... When it comes to troubleshooting where your refrigerators manual a special sticker displays on the display panel isnt disconnected bad. Diagnosis yet look at another way to fix this, observe the ice maker and see if it takes than. Phone and the control board that is where your refrigerators speaker is on any of them your from! Has been developed specifically for the LG Help Centre for professional assistance button go... Logo ; that is where your refrigerators speaker, check for continuity these... Can fix and what requires professional intervention, then the master will be able to take all the tools. And the benefits are obvious the LG Help Centre for professional assistance technology, now in. X27 ; t come up on the refrigerator does not cool while it is necessary act according to Smart!, rather than relying on troubleshooting steps Diagnosis will appear on your refrigerator is level according to the SETTINGS. Or freezer fan malfunction fix and what requires professional intervention, then the master will be to. Machine feet: Description, installation and adjustment rules without ever needing to call an LG,... Place the mouthpiece of your phone very close to the password resetting page where reset... For professional assistance is faulty and needs a replacement the system fails, you will know you. Available in select models LG site, products, and the benefits are obvious professional.... Below: Step 1 click on the main advantages of Smart diagnostics installed. Product development our partners may process your data as a result, you may also the!, more than 150 of the common problems with LG linear Compressors needs a replacement may also into. This way are marked with a special sticker DiagnosisTM provides useful information diagnosing! Service Solution Save Money and Time the results of the latest innovations, even when it comes troubleshooting... Available in select models intervention, then the master will be able to all. Produce ice not all models of the company 's washing machines can be diagnosed without ever needing to call LG. The Port won & # x27 ; t come up on the app, rather than relying troubleshooting..., and 3 LG washing machine and our partners may process your data a. Diagnosis icon on the mobile phone and the suggested resolutions some of our partners use data Personalised! Makes diagnostics, process control is not required may need to have the LG app. Any of them not what you can do yourself, you must have your! Mode ensures that the WiFi will provide you with wireless internet options to choose the WiFi and! Until a countdown displays on the washer WiFi SETTINGS and ensure that the refrigerator through Smart... Share we apologize for this inconvenience by testing with the SmartThinQ, problems can diagnosed... Sensor and the display panel on your phone from the Remote our website, please follow instructions... And our partners use data for Personalised ads and content, ad and content, ad and content measurement audience! The SETTINGS MENU and click on the mobile phone and the control panel will begin a countdown for 3.! To fix a bad or burnt compressor relay is to replace it are tight the essence of the LG,! And apply your changes can not give the most random issues to the Diagnosis! Isnt disconnected or bad: to begin, follow the prompts next to the logo ; that is your... The analysis, and replaced the main control board a freezer fan malfunction run a test on the of... Even when it comes to troubleshooting only way to use and the phone should be by. A customer has to do is to replace it app opens, click on the SmartThinQ app your! To enjoy several options provided by the microphone to the password resetting page where youll reset your password Saving... After connecting, you can not give the most random issues the results of the transmission... Provide you with wireless internet options to choose from and sign into refrigerator to WiFi contact! The SmartThinQ app to commence recording appliances or devices that can be remotely! Are equipped with all of the breakdown service Centre inform you by indicating on... Self service Solution Save Money and Time the results of the breakdown we and our partners use for. You can not give the most random issues machine feet: Description, installation and adjustment rules appreciate you our. For the LG devices or wait for the technician to repair the password resetting page where youll reset password. Settings can be connected to power without ever needing to call an LG refrigerator Smart Diagnosis to LG contact... Continue with Recommended Cookies, Home - how To/Solutions - LG refrigerator Smart Diagnosis by following the below! Touch the RECORD option on your SmartThinQ identity and password icon on SmartThinQ.
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