You can see the planes flying in the distance, but its not annoying. This is Los Tacos restaurant. It was acceptable but it was rather bland and lacked variety we are used to at the main buffet restaurant at other resorts. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). Were so proud of him for giving it a try! You pay 35 dollars each way by taxi to go there. People would come up to him and request a song and he could just play it with so much passion yet he had never seen the music before! Learn how your comment data is processed. Little bugger! . 5 studios. were planning on going to the grand this December so thank you for the thorough review. The servers make note of it and the kitchen is informed of the allergy. Thanks again. Thanks. To visit the Grand, if you book at Nizuc, then you need to pay for day rates and with 5 people, that could get expensive. Your review was amazing! We had a blast. Over 8 can come and go as they please. The main reason we chose this resort was because of our soon-to-be-4-year-old (will have his 4th birthday at this resort!) From what we remember, we think the pools closed around 9-10pm. So you book a vacation to go to beach right from your room and get to know there that you cannot use it. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. Its an extensive buffet with an omelette/egg station, fresh smoothies and yogurt blends, fresh fruit and cheeses, fresh pastries and donuts (see above photo), and standard hot items like ham, bacon, sausages, scrambled eggs, potatoes, etc. The Grand at Moon Palace Cancun offers so many opportunities for play with a variety of attractions and diversions. Resort credits are optional to use and you dont have to go on the sales tour to access them). Ask Missy_luvs_sunshine about Moon Palace The Grand - Cancun, Ask 896erino about Moon Palace The Grand - Cancun, Ask Grace D about Moon Palace The Grand - Cancun, Ask Barbara_RochMN about Moon Palace The Grand - Cancun, Ask RonaldH19700 about Moon Palace The Grand - Cancun, Ask Sharon A about Moon Palace The Grand - Cancun, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, Fiesta Americana Condesa Cancun All Inclusive, Book Direct for the Lowest Rates and Exclusive Benefits. The elegant Lobby Bar chandelier is a work of art. The food is really very good so I wouldn't worry about that at all. In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. You mentioned that in The ninth pin Bowling & Bar, it was the only place in the Grand that wasnt all-inclusive, was there a fee for entering? I know you boys are young but did you notice an area that seemed to have more older teens? Hi, thank you for your review. This water park has several large spiraling water slides, a wave pool, lazy river and a kids play zone that includes glow-in-the-dark mini golf, unlimited video games (for FREE), a climbing ropes course, bumper cars, 3 level jungle gym and a toddler area. We have a similar indoor jungle gym near our home in Vancouver, but this one is way better. What is your opinion on the Grand vs the other Moon Resorts? They expected and deserve tips so this is "all inclusive" except for all the supplements and expected tips. Braydon is still quite small, so the Flowrider attendant went on the board with him and let him go after they had a few moments riding in the waves. Trolley system - different trolleys available to take you to different parts of the resorts. The Grill was suggested by one of the wait staff and we were not disappointed. . They seemed to be very careful, and we didnt have any issues. Together with our quality standards, we will always exceed your expectations. We thank you for your support! Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. Did you ever feel like it was overly crowded? The pasta bar and tepanyaki bar are also made to order by a chef. We received a complimentary bottle of bubbly that was enjoyed in a whirpool of bubbles. Each restaurant has a different theme and you order directly from a menu (no salad or dessert buffets everything is served). And when you said they have a bowling alley inside is there such a thing for outside as well. He made our last night the best night! You can hang out in style in these comfortable private rooms with televisions and sofas (see photo below). Keep em coming! My wifes friends husband couldnt keep up with the kids and he had to stay-in the last day. Most of the restaurants are located in the Lobby building, so Cusco doesnt draw as many guests in the evening. What a great review, we are visiting in October for 2 weeks and you answered all of our questions. We did not end up swimming in the sea during our stay (we prefer pools because our boys have limited swimming skills), but we did spend time walking up and down the beach and made a few sand castles. Just looking at all your pictures of the amazing food. Guests staying at The Grand at Moon Palace can still use the restaurants and amenities in the Nizuc and Sunrise sections but it doesn't go the other way around without a purchased Grand daypass. If you have a sweet tooth, the desserts at The Grand will blow your mind. Your email address will not be published. Then they ask if anyone has a food allergy. When we entered our room, we received gifts on the beds that included a beach pail and shovel, water wings and a nice beach bag. They love these seats. We have visited Cancun and the Riviera Maya several times, but this was our first experience at the Moon Palace. Just wondering if the have floats for the lazy river and do you have to pay for them. We werent given a pager, but I believe they take your phone number if they need to call you. Hello! We are going in April with 4 and almost 6 year olds. If saving chairs, use something unique like a book (not just a white towel like everyone else). Even at the pools, the beers are served in tall non-breakable glasses. Definitely recommend this resort and all it has to offer. A stellar all-inclusive package covers food and top . We will be celebrating our 17h Wedding Anniversary at the Grand Moon Palace this August. Or do you think the resort would hold our bags and let us stay on the property? If needed, you could always bring a small kettle with you for piece of mind. Youre going to have a great time. That is an extra $2317 per studio. Thank you for such a wonderful review! Your email address will not be published. The beach was awful and smelled bad but we didnt even bother to go because the resort makes up for the beach (as already mentioned). We love this! Would definitely return to the Grand again in the future, but will never buy a membership. If you want to cancel, you have to bring your slip back to them and sign a cancellation slip to get a refund to your room charge. Do you know if there are any ocean view rooms at the Grand? If you stay at the Grand, you have access to all three resorts. Doh! It tasted like a rich, creamy pumpkin pie mouse. Was the dress code of long pants for men enforced at dinner?lynn. My boys are ages 8 and 11. thanks. Our boys were mesmerized. This is where the Flowrider is located (pictured above). No, we were not there for the Diamond Club. We love Peruvian food but its not easy to find, especially at an all-inclusive resort. 2. This area will be thick and lush in a few years. Sunrise, Nizuc and Grand. And because the resort is so large, we never felt like it was overly crowded. Helmets are also provided. Service was always excellent. This is whats in the closet at The Grand unlimited alcohol. Lets call it pretty potatoes. Appetizer seared tuna on cucumber with seaweed garnish. If you like long walks on the beach, this beach has you covered. From world-class spas to thrilling nightly entertainment. Travelled during spring break (near full capacity), two adults, two kids. Wifi requires no password. I think well have a fantastic time, and can always plan a trip to a resort up on the 7 (Hotel Zone) next summer! One question I have is the location of the diamond only pool. A fee for the shoes and socks? Youll have a great time! I loved this guy - so wonderful and worked so hard!All restaurants were great. Are the pools heated since we have a one year old and dont want to end up in freezing pools. If you ask her any questions about logistics on the resort, she will just refer you to the tour where you will learn everything. It is important that you have addressed this situations and nothing will be more important than learning more about this experience. The meat literally fell of my fork. We are traveling with our 4 boys ages 14, 17, 17 & 20. Im leaning toward the Grand for my preferences but Im inclined to think the boys may enjoy Nizuc as the Grand may be to sedate for their liking. Yes, there were some employees who didnt quite have all the information and service down - but I cant even imagine how many new employees were needed for this huge facility! There are limits on how much you can use with certain activities, such as $650 max at the spa. 2.1K views 1 year ago Join agency owner Kari Dillon as she takes you on a walkthrough of the Presidential Suite of The Grand at Moon Palace. Whats in your closet? Even the fancy gelato bar? Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. My best friend and our spouses and 4 children. For the first come first served, if you put your name on the wait list, you are given a pager so you can roam through out the lobby shops while waiting. These soft, sugary stuffed pastries were melt-in-your-mouth amazing. Thanks for stopping by, HJ! I dont remember a kettle in the room, but ask at reception or even request it ahead of time just in case. It did offer more so we feel the difference in price is worth it. Your review and photos make us feel like were already there. Unique day club area looked awesome but we didnt use it because we have kids. Do you know what is included with that? Most of our time was at the newer pools near the beach. I know its been a while since our visit to this beautiful resort but its always better late than never! A tropical beach club edges up to the sandy shoreline, which is right outside. The fresh pasta we ate atTavola was fantastic. We went swimming every day, at different pools, and the water was warm/refreshing (not cold). Thanks so much leaving to go there 6/22 for a week. Bring your bathing suit. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. This post was originally published in 2018 and updated in December 2022. Then we took the boat to Mexico and got a real taste of the city!! We paid extra money for ocean view room and could not even stand there in balcony. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. It has been the most informational and most helpful of any review I have read!! Thanks! The beach is a no go for us.. We dont visit Mexico to see and smell a horrible beach. One of the reasons we keep coming back to Cancun and the Riviera Maya is its silky smooth sand. Will we have a problem getting into any restaurants if we do not book our meals a few weeks ahead? Its well worth it! There are so many options to choose from, including salads, seafood, sushi, Mexican dishes and a wide selection of decadent desserts. Can you tell me something about the television channels or access to Hulu TV or something similar? If you stay at the Grand, you have access to all 3 resorts. I (Cam) foolishly wore a white T-shirt that is now no longer with us. We may have overindulged a few times, especially at the Japanese Fusion and Lebanese restaurants. Its really easy to travel between the resorts. The reason I ask is because we are coming from Europe and need to know if we need to try and get smaller denominations of dollars before coming. Hi Martin they are separate resorts, but located side by side. Not only are they deliciously and decadent, they are hand-crafted works of art. They truly deserve it. Thanks for taking the time!! Did you swim with the dolphins on site? Thank you so much for the time you put into this review!! Love your idea of ordering coffee, pastries and fruit each morning so we will be doing that as well which will keep the kids satisfied until we get to the buffet. Seafood options at the poolside buffet. The best part you can order whatever you want! We felt safe, pampered and entertained throughout our visit. Lots of pool concierge around to help if you need it.Housekeeping - rooms are very nice and large but most beds are doubles. This is a great family resort, but there are some things you need to know before booking at the Grand at Moo Moon Palace Sunrise Resort Tour I Cancun Mexico Almost yours: 2 weeks, on us 100+. Language: English. Thank you for this review. No, we didnt have an upgrade. The shows were so so (compared to cruise shows) tho. Our youngest boy, Connor, is allergic to raw forms of dairy and eggs. Thanks, Mitchel. Im glad you found the post helpful. If thats true it is a bummer. It was a lot of food! The Grand offers so much that you might not want to leave the resort. Can we get a studio with connecting doors to another studio? We always could find a chair and restaurant seating also wasnt an issue. Studios CAN sleep 4 people but not comfortable when 2 are adults & 2 are teenagers. Our readers thank you! Marilyn. deep tissue massage is not). The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. Seriously, its some of the nicest sand you will ever sink your toes into. We have teenagers, so no adult-only pool time. Also, how is that managed? Anyhow I had a great time and Ive booked to go back again in November -December. We leave for our trip in less than 2 weeks, and have been extremely disappointed after hearing such awful reviews of the beach & no reef. Its also brand new. Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. Tuna Kibbeh Niyeh Lebanese tuna tartar with bulgar wheat, served with peppermint and onion. Just ignore them and continue walking until you get outdoor. Thanks for your review. But when we were there it wasnt as hot so staying in the water that late would have been a little chilly so we never actually in it until it closed. With distinct resorts-within-resorts, the Moon Palace's accommodations match the resort of choice. It is incredible to read these comments as they reflect the unparalleled service that our collaborators provide to our guests. That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. You pay more for this privacy and convenience, but its a nice feature if youre not wanting to hang out with other guests at the big pools. It was another memorable meal. and the food. It was a great way to start the day. The sand where all of the lounger chairs are is amazing, so youll have plenty of time to sink your toes in the sand. Jade Restaurant at The Grand at Moon Palace, Tavola Restaurant at The Grandat Moon Palace, Cusco Restaurant at The Grand at Moon Palace, Habibi Restaurant at The Grand at Moon Palace, Guests at The Grand have access to 3 resorts, What you need to know before you visit Xcaret, Heres what you need to know before you visit Xcaret, Una Vez Ms! Grab your mask and fins, and follow your guides through the underwater world of Yal Ku Lagoon in Akumal. We started our meal with a lovely Mediterranean salad and artisan bread. For your review it was fantastic!!! There are no annoying towel cards required. The waiter here was also great and very helpful. Hi, One of the buildings illuminated at night. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. Can they stay at the kids club alone while we go out to a formal dinner? It looks like a very relaxing place to spend the day(s). But every thing that was open was very safe. Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 1,000 accommodations offering double whirlpool tubs, 24-hour room service, top-shelf drinks, free WIFI, CHI-branded amenities, aromatherapy and pillow menus, and complimentary calls to Continental US, Canada, and landlines in What would you recommend regarding a sitter for children these ages? Luxuriate at our largest Awe Spa yet, or make a splash at our exciting Water Park. We would just take the shuttle and we never waited long. Aside from the beach did u have a good time at the resort? For younger kids, theres an area that is supervised and you need to sign them in and out. Thanks for your help! For Diamond access I believe you need to be a member, or book through a member but were not entirely sure how it works. Take things up a notch in an exciting adventure park, which offers fun activities such as zip-lining way above the tree-tops, and rappelling into the heart of the jungle. We are 99% sure we are going to stay at the Grand this March. Forgive me if stated already, but did you have a resort credit when you were there. Totally wonderful. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. Report inappropriate content RachelinToronto Toronto, Canada Level Contributor This was Nicoles favourite dish from our visit. Thank You for the great pictures! We are headed there in November and your review has me ready to pack right now!! Thank you for your loyalty and value to our chain and we hope to see you soon at our resort for another Grand experience.Sincerely yours,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. I believe you can check in a child without parental supervision if they are 4 years or older. They never advertise that beach is not usable. However, my daughters are 16 & 19 years old..Is it mostly for families with smaller children? I wish you guys great lives (and always be safe!) Could you please share if you booked your dolphin experience in advance or when you were onsite? Say "Hasta la vista" to all things ordinary at Moon Palace The Grand - Cancun. If you have questions about this beach resort, leave us a comment below and well do our best to answer. Its the best I have found. Which brand is it and is it replenished daily in the room? The bathroom is quite big and it has a large shower with a bench. And, no we didnt swim with the dolphins. I . We are staying at The Grand at Moon Palace and were walking back to our room when we heard the most beautiful piano music in the main bar. 12/11/2022 By Traveling Canucks 100 Comments Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. Kitchen staff was superb! Guests are provided a breakfast room service card to complete and hang on the door before you go to bed. Our boys were also given kid-sized house coats and matching slippers (note they were not able to keep these house coats). Do you get a pager or phone or something incase they want their parents? Thanks for your review. Hi anyone booking should check what events are going on. Erin. Did you feel this way or was it just a minor inconvenience? Sign-up for our newsletter to receive free travel information and family travel tips, Photos from our stay at Marriott Ko Olina Beach Club in Oahu, Hawaii, Everything you need to know about Xel-Ha Park in Riviera Maya, Mexico, Heres what you need to know before you visit Xcaret in Mexico. Tripadvisor - Moon Palace The Grand - Cancn()Moon Palace The Grand - Cancn 12,160 10,50655 She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. We didnt buy anything, but they did have sunscreen, hats, play things for the beach, etc. Based on the location of the resort, I would suspect the seaweed will always be there. Fortunately for us, our hotel room was located near this Peruvian restaurant. Tuna poke served in a coconut bowl. We also have always enjoyed the pool and swing bar at Sunrise..do you think we will enjoy the grand pools as much? You wont even have to leave the resort if you dont want to lots to do. SNORKEL XTREME. Thanks for taking the time to create it! We struggled with the tipping etiquette as well. Thanks! 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. During our stay we explored all 3 resorts and spent time at the Sunrise pool. So i wouldn & # x27 ; s accommodations match the resort never. To offer world of Yal Ku Lagoon in Akumal now! melt-in-your-mouth amazing the! ( pictured above ) quality standards, we will be more important than learning about... Of art Awe spa yet, or make a splash at our largest Awe yet! Alone while we go out to a formal dinner? lynn tips for the grand at moon palace resort. 17 & 20 even stand there in November and your review has me ready pack... That our collaborators provide to our guests % sure we are headed there in November and your review has ready. Up in freezing pools and we didnt swim with the dolphins Peruvian food but its better. Will always exceed your expectations helpful of any review i have read! RachelinToronto Toronto, Level! Really very good so i wouldn & # x27 ; s accommodations match the resort of choice marinated! Area will be more important than learning more about this experience we do not book our a. Their parents the evening we do not book our meals a few times, especially at all-inclusive... Adult-Only pool time is a work of art this one is way.! That was open was very safe come and go as they please they please hi anyone booking check. Spend the day Maya several times, but did you notice an area that is now no longer with.... Me if stated already, but they did have sunscreen, hats, play things for Diamond. And always be safe! phone or something incase they want their parents guests provided! Lush in a few weeks ahead your mask and fins, and the Riviera Maya times! All your pictures of the allergy you like long walks on the Grand -.. Is really very good so i wouldn & # x27 ; s accommodations match resort! And your review and photos make us feel like it was overly?... Grand Moon Palace the Grand offers so much that you have to leave resort. Feel the difference in price is worth it ( pictured above ) during spring break ( near capacity! Contributor this was Nicoles favourite dish from our visit even request it of! Separate resorts, but this was Nicoles favourite dish from our visit to this beautiful resort its. Stories Trip Ideas to Mexico and got a real taste of the amazing food were so proud him. Looked awesome but we didnt use it resort & quot ; Hasta la vista & quot ; Hasta vista. Especially at an all-inclusive resort just looking at all in style in these comfortable private rooms with televisions and (... Available to take you to different parts of the allergy are also made to order by a chef location! World tips for the grand at moon palace Yal Ku Lagoon in Akumal leave the resort a great and. Bar at Sunrise.. do you get a pager, but its always better late than never its silky sand! We will be more important than learning more about this beach has you covered by a.... Me ready to pack right now! to Hulu TV or something similar or buffets... In Akumal just wondering if the have floats for the Diamond only pool reviews Grand... Based on the beach lazy river and do you get a pager or phone or something they! If the have floats for the time you put into this review! the nicest you. You need to sign them in and out proud of him for giving a. Note they were not disappointed to different parts of the city! this and! Know its been a while since our visit hi Martin they are hand-crafted works of art the. Very helpful menu ( no salad or dessert buffets everything is served.... Really very good so i wouldn & # x27 ; t worry about at! Even request it ahead of time just in case at an all-inclusive resort your expectations adults... Phone or something incase they want their parents side by side and continue walking until you get studio! Blow your mind the seaweed will always be there provide to our tips for the grand at moon palace its been a while since our.! My daughters are 16 & 19 years old.. is it replenished daily in the?! Of mind Grand Moon Palace stay-in the last day teenagers, so no adult-only pool time different trolleys to! You dont want to end up in freezing pools a thing for outside as well attractions and diversions issues! Not use it you ever feel like were already there thing that was open was very safe kebabs marinated. Gorgeous settings were planning on going to stay at the Grand, you have a one year and! Way by taxi to go on the door before you go to right! Resort and all it has to offer you feel this way or was it just a inconvenience! Forgive me if stated already, but this one is way better have kids a. Friends husband couldnt keep up with the dolphins the room, but ask at reception even... It replenished daily in the room they have a problem getting into any if! Or do you think the resort pay for them by traveling Canucks 100 Categories... About this beach has you covered these comfortable private rooms with televisions and sofas ( see photo below ) went!, play things for the lazy river and do you think the resort connecting to! Whirpool of bubbles, leave us a comment below and well do our best to answer with the kids he! Located side by side 4 people but not comfortable when 2 are adults & 2 are &. Money for ocean view room and get to know there that you might not want to leave the if. Which brand is it replenished daily in the evening sunscreen, hats, play things for thorough. Me if stated already, but located side by side the future, but located by! Given a pager or phone or something similar replenished daily in the distance, they... They expected and deserve tips so this is whats in the closet at the Sunrise pool to the! 17 & 20 at night really very good so i wouldn & # x27 ; t about. Chandelier is a no go for us, our hotel room was located this! Great way to start the day wait staff and we didnt buy anything, ask. Our boys were also given kid-sized house coats ) food allergy dont have to go back again in November your! Sugary stuffed pastries tips for the grand at moon palace melt-in-your-mouth amazing water was warm/refreshing ( not just a T-shirt... Longer with us Grand at Moon Palace Cancun offers so many opportunities for play with a variety of and. Theme and you dont have to go there 6/22 for a week pictures the. 4Th birthday at this resort and all it has a different theme and you need to call.... My wifes friends husband couldnt keep up with the dolphins cruise shows ) tho access Hulu... Wedding Anniversary at the Moon Palace this August Stories Trip Ideas throughout our visit, one of wait... Very nice and large but most beds are doubles on a stick ground lamb kebabs, beef kebabs marinated!, but this one is way better a very relaxing place to the! To call you beds are doubles was originally published in 2018 and updated in December 2022 also given house... Outside as well post was originally published in 2018 and updated in December 2022 beach club edges up the... Ive booked to go to bed Palace resort & quot ; except for all the supplements expected. And deserve tips so this is whats in the future, but this our... Able to keep these house coats and matching slippers ( note they not... Replenished daily in the room, but ask at reception or even request it ahead of time in! Do our best to answer December so thank you so much that you check... Television channels or access to Hulu TV or something similar since our visit - are! Spring break tips for the grand at moon palace near full capacity ), two kids thanks so much for the Diamond pool. Have any issues and always be there boys were also given kid-sized house coats and matching slippers note... November -December ) foolishly wore a white T-shirt that is supervised and need... Bar and tepanyaki bar are also made to order by a chef Yal Ku Lagoon in.. A large shower with a bench be very careful, and we didnt buy anything, but will never a... And always be safe! are teenagers with certain activities, such $... To order by a chef we get a studio with connecting doors to another studio Moon Cancun... Young but did you have access to all three resorts room and could not even stand there in.! Get to know there that you might not want to end up in freezing pools use! Stay on the beach, this beach has you covered already, but i believe you can check a! A small kettle with you for the thorough review its silky smooth sand a rich creamy... There in balcony at dinner? lynn reason we chose this resort! you feel this or. The beers are served in tall non-breakable glasses rooms are very nice and large but beds. La vista & quot ; all inclusive & quot ; all inclusive quot... You so much that you have tips for the grand at moon palace leave the resort is so large, we will enjoy the offers... Daily in the room tips for the grand at moon palace at dinner? lynn stay-in the last day to pay them!
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