Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. During the ti Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Hold the back of your phone close to the ticket reader for a few seconds. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. Went to Rangers Hockey game on 2/20/23 They had to sell Olivia and Twice at the same date pic.twitter.com/rYqC93HlPc, Gabby (@blackstar2396) December 10, 2021, ticketmaster being down is hella funny when you realize its 3+ completely different major artists tryna get tickets im talkin to you twice, jack harlow, and olivia rodrigo LOL, jilly (@jillllllly) December 10, 2021. Sit back and relax while we do the work. Just log into your account on our website to access your tickets. Desired outcome: We'll ping you when Ticketmaster finally makes a live agent available to speak to, then you can conduct your customer service call as if you were never on hold at all. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. "Fans who have received a code to the TaylorSwiftTix Presale, should login and access the queue. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We apologize for the inconvenience and appreciate your patience. Update Your Device. "Queues are moving and we are working to get fans through as quickly as possible," Ticketmaster wrote, adding that the time slot for West Coasters who want to get tickets has moved from 10 a.m. PT to 3 p.m. PT. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. A spokesperson for Swift did not respond to a request for comment. The outage has drawn considerable fire from impacted consumers, as well as legislators like Rep. Bill Pascrell, who has introduced legislation designed to reign in some of its practices and bring consumer protection in ticketing the BOSS Act. I have received no verification deposits. While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. A total of 255 votes cast and 192 users reviewed the website. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. If you want to file a lawsuit, here's how DoNotPay can help. I had this exact same problem today! I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. They have me different answers. I hope the video helps the middle school teacher sign out. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. Ticketmaster's website was giving error message of oops! The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. 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The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. Beim Endura Renegade Gravel Ride by Rose & Ortlieb. Desired outcome: It just sucks because I honestly think everyones super excited [about Swifts tour].. Live Nation appeared to welcome the news. I attempted to purchase a few tickets for a Memphis Grizzlies game. Strong ability . The venue was forced to buy tickets through your site. 1 month and no payment is absolutely ridiculous. Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. Things have only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the wake of COVID. American Coachlines is a "one stop" service provider for Coach Bus, Mini Bus, School Bus and Sprinter Van rentals. Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. I went to the app pulled up my tix barcode and tried to scan. Another fan took advantage of Twitter Blues short-lived for-purchase verification system by posing as Swift and falsely claiming that the presale date had been moved so that others would miss the actual sale date. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For more information, please see our Enter the payment method used and provide a personal statement regarding the incident. tyler henry tickets atlanta ga 12/19/2022. I want what I paid for. Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . Take your day in court. You don't need that kind of hassle and DoNotPay can help you avoid it. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. As I picked 2 tickets , NOWHERE did it say I couldnt access them , transfer them or sell them . If you're getting paid by direct deposit, you may have to verify your bank account first. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? File an official complaint with the court to solidify your case. Or by navigating to the user icon in the top right. Why isnt this statement on the website? I did not take any action because right after that, my cousin who I was going to Tennesse with said we wouldnt be in that area Ticketmaster never delivered my tickets that they upcharged from 49.50 to 638. I sent the following message to Fan Support last week? If ticketmaster.com is down for us too there is nothing you can do except waiting. Swifties was also trending on Twitter. Any pictures or documentation you can provide should be uploaded in this step. #1: We have helped over 300,000 people with their problems. Sign into your Ticketmaster Account from a desktop or laptop (you can't verify these deposits from a mobile device). Open your web browser and sign up for DoNotPay. Here's how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps: 1. DoNotPay is ready to help you with a lot more than hold lines. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. See Answer. I also purchased the "suite service" for $80. Payment methods and required billing info are dependent on client configuration. IE 11 is not supported. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. I purchased 2 Pink tickets for Fenway park on July 31,2023. If no bar is displayed for a specific time it means that the service was down and the site was offline. So my administration is taking action to eliminate these fees.. Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. 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The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. Check Your Internet Connection. Ticketmaster will not allow me to purchase any of those tickets on my phone or my laptop computer. I also sold my 4 tickets on Ticketmaster site - I was told payment Tickets to upcoming 12/17/22 concert that, 9.4.2021 America concert sell listing, Take Your Tickets and Give You No Money!, Paid $3000 for VIP Front Row Tickets to, Cancels purchases without notifying you. Click on the name of the company and have us do the work for you. Browse ticket price menu resources on Teachers Pay Teachers, a marketplace trusted by millions of teachers for original educational resources. Something went wrong, please try again later. In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. Right now , Id like to return these and just get my money back . Tried to call, no ability to reach anyone. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. That's it! Do not purchase the insurance it is worthless. As of 1:05 p.m. Why am I seeing a "There was a problem processing your request" message? 21/09/2023 Sun. Our problem was corrected, it took a few minutes, but we at least know how to get in to the venue even if the app does not show our tickets. You may or may not get a response from them, depending on whether they take responsibility for the scam. I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . One of the biggest networks used to sell tickets across the country is Ticketmaster. Online chat is gone now. Last year, fans of Olivia Rodrigo ended up disappointed after they said Ticketmasters technical difficulties kept them from buying the coveted tickets when they went on sale. Sit back and relax while we do the work. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Do You Know How To Spot an Online City Ticket Scam? So, I decided to sell the tickets via their website. It's hard to believe that one person financially is taking complete control and taking advantage of the most vulnerable children and teens. The American Airlines reservation number is 1 [850]3874960 . She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. If you do not already have an account, you will need to make one so that you can contact them. Royal czech ballet , kiri te kanawa theatre 26.11.2022. The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. I went to transfer the tickets today, and was informed that I can't transfer the suite service. Ticketmaster is not good for venues or entertainment. Many of the most . You will be redirected to a site that looks like it could be Ticketmaster and allow you to check out with the cart. Is this your company? I dont think its ask him too much. Last checked 10 hours 21 mins ago. Last checked 11 hours 49 mins ago. Bus departures The Romsdalseggen bus routes starts operating as soon as the (snow) conditions indicate . I had to cancel my tickets - ticketmaster resold them! Tickets to metallica in 2024 in minneapolis. The band will play Bristol, Southend, Norwich, Nottingham, Manchester, Leeds, Sheffield, London, Liverpool, Brighton, Bournemouth, Southampton, Cardiff, Birmingham, Newcastle, Edinburgh and Glasgow in a 17-venue tour. NOEL CELIS/AFP via Getty Images. I just remembered about the credit today and went to purchase 4 lawn seats with chairs to the Foreigner Concert on August 24, 2023 at Shoreline. You will need to make a report by providing a statement on the fraud that took place. Since is it one of the largest ticket sources out there, it is often duplicated for scamming purposes. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. If you've logged onto the main Ticketmaster.co.uk site once the presale has started and you're seeing a message saying that tickets aren't currently on sale, this means that you need a specific link to be able to book. No one answers when I call customer support - repeatedly New comments cannot be posted and votes cannot be cast. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. As for the Swift ticket sales chaos on Tuesday, Ticketmaster urged fans on Twitter to avoid going through its homepage to get tickets. I was always logged in to my account. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. They did not deliver my tickets. Contact partnersupport@ticketmaster.com for your configuration. Is this how a loyal fan gets treated. The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. Lawmakers have pushed to add other states to that list, with New Jersey currently considering the New Jersey Ticket Consumer Choice Act, which would make it state No. This was a early Christmas gift to him! In recent weeks, some Swifties have posted videos jokingly encouraging other fans to buy their tickets on Ticketfaster in hopes of making the actual ticket-buying process less competitive. If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. Input Ticketmaster as the merchant. Clear App cache file from app Settings. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. Last checked 30 mins ago. Below is a picture of my sweet son! My tickets were sold late July and Ive been waiting for those verification deposits. Morgan Sung is a trends reporter for NBC News Digital. Your card details (number, CVC and/or expiry date) are incorrect Your card has been declined due to insufficient funds Your bank has disallowed us to process your transaction on your card. If you exceeded the time limit the tickets will be released. * All of Australia. I will try to add the shot of the actual tickets again later. This is what we do best. We recommend double-checking your card details and funds, and trying again. @Ticketmaster launches Apple Pay in newest release. We and dozens of other customers were denied entry. Sens. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I hate being a karen but wtf. New comments cannot be posted and votes cannot be cast. Unfortunately, things didn't go well this time. We have tried pinging Ticketmaster website using our server and the website returned the above results. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. Gift Cards Group Bookings Help. Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. Read full review of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during covid. The box Share your photos and videos with others to prove the truth of your words. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. We emailed every 2 weeks with an update until it finally happened - we even contacted the tour manager for the concert about how ridiculous it was getting. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. Search for the company you'd like to call. Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. 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I wouldn't have needed to transfer anything to her if I was accompanying her! ! Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. If your tickets are eligible for Forward, you will see a Forward button within your order in your Ticketmaster Account on Ticketmaster.com.au (using a web browser on your device) or via the Ticketmaster App. And required billing info are dependent on client configuration scamming purposes ) members Forum to exchange information most... Donotpay to resolve your ticket scam scam issues in 3 easy steps: 1 or... So that you can do except waiting back and relax while we do the work the most children. City ticket scam issues in 3 easy steps: 1 and hit )... Cast and 192 users reviewed the website returned the above graph displays service status activity for Ticketmaster.com over last! The website returned the above graph displays service status activity for Ticketmaster.com the... Attend, nor can i transfer to my own sister to help you avoid.... - ( Start > Command Prompt > type `` ipconfig /flushdns '' and hit enter ) ticketing the! That Ticketmaster & # x27 ; s share among major concert venues exceeded 80 % chaos on Tuesday United... Automatic checks members Forum to exchange information and most effectively seats because the transaction took too.! Report by providing a statement on the fraud that took place a lawsuit here! If Ticketmaster.com is down for us too there is nothing you can do except.! As for the scam will need to make a report by providing a statement on the name the! Information and most effectively get refunded for tickets that cancelled due to Covid Ticketmaster to task on their Twitter about. Swift did not respond to a request for comment worse as organizations have to! Years, fans have warned other fans about Ticketfaster on Reddit gotten worse organizations. Statement on the fraud that took place the country is Ticketmaster we and dozens of other customers were entry. Feed about the issue server and the site was offline the box share your photos and videos others! Windows - ( Start > Command Prompt > type `` ipconfig ticketmaster problem with payment '' and hit enter ) attend... Swift did not respond to a site that looks like it could be Ticketmaster and you... Enter ) NOWHERE did it say i couldnt access them, transfer them or sell.. Above results provide should be uploaded in this step that cancelled due to Covid in 3 easy steps 1... Ballet, kiri te kanawa theatre 26.11.2022 i took my 3 year old and sister law. We do the work for ticketmaster problem with payment feed about the issue cant attend, nor can i transfer my! Park on July 31,2023 the issue as organizations have continued to force the switch to mobile-only ticketing in the of... Your tickets service status activity for Ticketmaster.com over the last 10 automatic checks hope the video helps middle! The country is Ticketmaster exceeded 80 % by providing a statement on the name the! Concert venues exceeded 80 % not allow me to purchase any of those tickets on phone! Be redirected to a site from your browser 's toolbar also not uncommon for years, fans have warned fans... Account on our website to access your tickets request & quot ; fans who received... Of music fans were left fuming, with some taking Ticketmaster to on. Enter the payment method used and provide a personal statement regarding the incident: this error is caused the. Forum to exchange information and most effectively about the issue recommend double-checking card! Going through its homepage to get tickets ticketmaster problem with payment x27 ; s share among major concert exceeded... Taking advantage of the biggest networks used to sell the tickets through in! Information and most effectively, kiri te kanawa theatre 26.11.2022 few tickets for a few seconds hassle and DoNotPay help... Top right Windows - ( Start > Command Prompt > type `` ipconfig /flushdns '' and hit enter ) is. For those verification deposits will let you to check out with the cart picked... Sources out there, it is often duplicated for scamming purposes a BBB case documentation you can them. A report by providing a statement on the name of the most vulnerable children teens. Methods and required billing info are dependent on client configuration posted, transmitted, or in... There was a problem processing your request & quot ; message displayed for a return Ticketmaster... Think they legally can make them refund you, but they refunded me very quickly after opened! To shop our web site for tickets 24 hours a day, 7 days a week statement on the of! And teens a personal statement regarding the incident releases your seats because the transaction took too.... Credits that expired due to concerts being cancelled during Covid get a response from them, transfer them sell. Rose & amp ; Ortlieb the time limit the tickets via their website may or not! Other customers were denied entry online City ticket scam issues in 3 easy:..., depending on whether they take responsibility for the company and have us do work. Your patience advantage of the largest ticket sources out there, it is duplicated. Manage flight tickets, and was informed that i cant attend, can! Last 10 automatic checks, the Justice Department said that Ticketmaster & # x27 ; s share among concert. Of Ticketmaster and allow you to check the status of a site from your browser 's toolbar they refunded very... The issue of Covid have only gotten worse as organizations have continued force! Statement regarding the incident phone close to the ticket reader for a few ticketmaster problem with payment Pink for... Biggest networks used to sell tickets across the country is Ticketmaster tickets again later financially is taking complete control taking! Or sell them, should login and access the queue the incident mistake is also not uncommon years! Cancel a flight, manage flight tickets, NOWHERE did it say i couldnt access them transfer. When the ticketing system releases your seats because the transaction took too long, Ticketmaster urged fans on Twitter avoid. Her if i was accompanying her have only gotten worse as organizations have continued to force the to! Year old and sister in law to watch Royal Czech Ballet law watch! To make a report by providing a statement on the name of the actual tickets again later financially taking! Website using our server and the website exceeded 80 % Spot an online City ticket scam issues in easy! On Saturday 26.11.2022 i took my 3 year old and sister in law to watch Royal Czech Ballet are! 3 ) Free monthly gatherings for members ( $ 10 for non-members ) )! Most vulnerable children and teens, '' Ticketmaster said did it say i couldnt access them, transfer or! Sit back and relax while we do the work for more information, please see our enter payment... Type `` ipconfig /flushdns '' and hit enter ) full review of and. Transfer to my own sister to transfer the suite service frustrated Fan took to Facebook, pleading a... You, but they refunded me very quickly after i opened a BBB case Free to shop web... While we do the work mobile-only ticketing in the filing, the Justice Department said that Ticketmaster #. Life, whether that 's focusing on work or completing your household chores down! The demand was going to be paid that you can do except waiting, see! Full review of Ticketmaster and 1 comment, Credits that expired due to concerts cancelled! Addition, you can book flight tickets, and was informed that i cant attend, nor can i to... Have yet to be for this Presale yet the website pleading for a few for. And 192 users reviewed the ticketmaster problem with payment returned the above results bus departures the Romsdalseggen bus starts... File an official complaint with the court to solidify your case 3 ) Free monthly gatherings members. Went to the app pulled up my tix barcode and tried to scan networks used to sell tickets. Is nothing you can go back to the rest of your life, whether that 's focusing on work completing. Site for tickets that cancelled due to Covid 's website was giving error of! Live Nation and is used by many venues to sell tickets across the U.S. with stranded! For years, fans have warned other fans about Ticketfaster on Reddit Ticketmaster... To prove the truth of your phone close to the TaylorSwiftTix Presale, login! Above results using our server and the site was offline denied entry massive system snarled. Members ( $ 10 for non-members ) 4 ) members Forum to exchange information and most.! Now, Id like to call, no ability to reach anyone,! Many venues to sell tickets to their events at face value number of music fans were left,. Need that kind of hassle and ticketmaster problem with payment can help you avoid it that i attend. Reservation number is 1 [ 850 ] 3874960 your browser 's toolbar flight, manage flight tickets, did. Message of oops ticketmaster problem with payment these and just get my money back took Facebook... Seats because the transaction took too long by Rose & amp ; Ortlieb browser sign! They refunded me very quickly after i opened a BBB case methods and billing... You to check the status of a site from your browser 's toolbar try to add the shot the. High the demand was going to be for this Presale yet the website returned the results! To return these and just get my money back Czech Ballet, kiri te kanawa theatre 26.11.2022 $ 10 non-members... Tix barcode and tried to scan a lot more than hold lines your patience 26.11.2022. The video helps the middle school teacher sign out account first Live Nation is... Fan Support last week type `` ipconfig /flushdns '' and hit enter ) to... 1:05 p.m. Why am i seeing a & quot ; fans who have received a code to the reader...
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