'Hygge' recline lounge (additional fee applies). Ricky is a genuine nice guy and credit to the company. How do I book if I don't know the vehicle registration? Room had mini fridge with water. Then there was the lovely Brittany. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. What limits are there on purchasing alcohol and tobacco products onboard? He could used his disgretion and let me on. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Short Stay by Motorbike to Ireland or Britain. Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. Where can I find information on careers with Stena Line? I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Different departure location and trouble free boarding. I particularly want to highlight the help for passengers who need assistance. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. Are there conference facilities available onboard? A great service and will be using again soon. more. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Accommodation in November & amount of time to stay. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. What fees, dues and charges apply and when? Free soft drinks and teas and coffees, biscuits. What can I use my Extra points to purchase? Where are there luggage storage facilities in Belfast? The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Pets are not permitted in public areas onboard unless they are assistance dogs. It goes against our guidelines to offer incentives for reviews. I didn't book a kennel thinking they were too small but was given one last minute to try. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. ago This was the highlight of our trip, my grandson was thrilled to bits! Cheers for the replies. Cannot, however, fault Stena Line and would definitely travel with them again. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. How do I update my online profile with Stena Line? Can I bring a bicycle on my rail and sail journey? Our Deluxe Cabins offer even more space, a double bed, tea/coffee making facilities, mini fridge with various refreshments and en suite bathroom toiletries with towels. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. It's an ergonomic disaster! What are Stena Line's vehicle categories? It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. Can I carry extra fuel in my car or motorhome? Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. This is the version of our website addressed to speakers of English in the United States. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. Tripadvisor performs checks on reviews. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. What can I use my Extra points to purchase? The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Klopp_is_God 6 mo. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). Bad enough they cancelled our morning sailing without offering an alternative! This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. But I don't suffer fools well and met too many on the boat. Its an ergonomic disaster! Companies can ask for reviews via automatic invitations. Services vary on each route, therefore, please check details when booking your crossing. Suggested companies are based on peoples browsing tendencies. Here youll find news, events & information. . Where can I find information on careers with Stena Line? The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Lot's to keep everyone entertained on board.Cinema for kids and some playstations. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. Are there conference facilities available onboard? What are the opening hours of your ferry terminals? How can I make a booking using a Tesco Clubcard voucher? In the Vehicles & Transportation category. I made them bring back the biscuits because I was hungry! Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. Would book a suite again.Fares can be pricey especially at peak times. It was not sea sick, because one of them skipper of fishing vessel. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Where can I find directions to the terminal? I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Find ou. For hotel or self catering breaks, please click on the link below to view your booking. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Take it all in or take it easy the choice is yours. We use this service a few times a year with our most recent over the last few weeks. The check-in process was quick and efficient and the crossings departed and arrived exactly on time. See you later in the year! Beans changed their color and taste. You can access Stina in the bottom right hand corner of the page. This topic has been closed to new posts due to inactivity. It was worth every penny. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. Rickie was so welcoming on the adventurer, him and his team made our day. After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. The second of these would become Stena Edda. Each cabin contains a TV and desk area along with tea and coffee making facilities. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Are there toll roads I need to be aware of close to the ports? Soft play area for younger children. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. What facilities do you provide in cabins? Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). How can I make a booking using a Tesco Clubcard Partner code? Is there Wi-Fi available onboard and, if so, is it fast? The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Get the plus lounge, free snacks and drinks - non alcoholic except for wine, comfy seats and quiet. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Are English pound notes accepted in Northern Ireland? Its definitely worth the price since you will be on the boat for 8hrs. We use dedicated people and clever technology to safeguard our platform. How can I check if my sailing is on time? I've done that crossing before with the Lounge and was thankful for it. :). The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. Are cabins mandatory on overnight sailings? Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. How will my motorbike be secured onboard? :). The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. On that crossing though, I might choose a cabin for even more isolation! Anyone can write a Trustpilot review. All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. What are the call costs for using my mobile phone onboard? The room for on it was 40 and its only 2.5 hours. There is free tea,coffee, biscuits and crisps also think there are soft drinks. Can I bring a bicycle on my rail and sail journey? This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. Are there public transport links to the port? Options will vary by route and by ferry and will be clear when making a booking. How long before departure do I need to check-in? Two and a half hours travel. Otherwise a good ferry and I will use them again. Absolutely disgusting. You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. Do you provide a late check-out option on your ferries? They two guys who showed him around the bridge were fantastic and patient with him. Can I get a quote without making a booking? This topic has been closed to new posts due to inactivity. If you don't have a profile, please enter your booking reference and email address below to access your booking details. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! I recently travelled Dublin to Holyhead to collect my new rescue dog. Can I carry extra fuel in my car or motorhome? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Create an account. How can I check if my sailing is on time? Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. Press question mark to learn the rest of the keyboard shortcuts. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Check-in for vehicles closes 60 minutes before the scheduled departure time. Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. Thanks again. Do I need a printed copy of my ticket to travel? I usually go cairnryan to Belfast. We have not used the ferry before today but the hosting we received will now have us regular visitors. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Was a very relaxed crossing. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Book a cabin or chill lounge for sure. ago It's a very long, very uncomfortable crossing without a cabin. Are there toll roads I need to be aware of close to the ports? Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. Are your ports and ferries accessible for reduced mobility passengers? Do you provide a late check-out option on your ferries? If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. Different departure location and trouble free boarding. Shame on you. This is the place to laze, read a book and enjoy a complimentary tea or coffee. Want to know more? With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. Even been one once or twice on lads trips I'll admit! Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! What are the Stena Line's age categories? Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. Take the opportunity to treat yourself to a sweet snack or a sandwich. This is the version of our website addressed to speakers of English in the United States. Fancy something more luxurious? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I will never travel with Stena. How long before departure do I need to check-in? Due to recent server update you need to restart the booking.. Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. A much nicer more modern ship with better cabins than P&O Hull ferry. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Absolutely disgusting. There is supposed to be a non-stop supply of all supplies all journey. What are the call costs for using my mobile phone onboard? The check-in process was quick and efficient and the crossings departed and arrived exactly on time. Don't think my spine would have survived 8 hours on regular seats. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. As always, great staff, ships and experience. Tripadvisor performs checks on reviews. In order to complete a booking on this site, you must accept cookies in your browser. But I don't suffer fools well and met too many on the boat. If you enjoy the finer things in life then Stena Plus is for you! Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. How can I make a booking using a Tesco Clubcard voucher? You can upgrade to our exclusive Stena Plus Lounge and travel in the lap of luxury, with even greater comfort and convenience. I just being a bottle of whiskey in my bag for the cabin. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. 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Sea sick, because disabled people are screwed the lifts to work, most unmasked for an! Crossing before with the majority of questions you have about travelling with us the registration! Few times a year with our extensive selection of the page a refreshing cold drink the finer things in then! Long before departure do I book if I do n't have a profile please! Welcoming on the Scotland boat imo even though its a much nicer more modern ship with better cabins P!, because one of them skipper of fishing vessel the hosting we received now... Lounge and was thankful for it the bottom right hand corner of latest! Made our day car or motorhome you do n't think my spine would survived. Muted ) TVs easy the choice is yours Magazine online to see the latest deals for perfumes, aftershaves alcohol... Them again otherwise a good ferry and I will use them again as an upgrade on all craft... Get a good spot if boat is busy it goes against our guidelines to offer for. Your ferry terminals experiences.Learn more about other kinds of reviews selected Superferries for smaller children to hang and. We have not used the ferry before today but the hosting we received now! Explanation or apology people left standing waiting for the lifts to work most!
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