When you pay us, we immediately forward a portion of your fees to a licensed and registered hand-carry courier who will aid us in obtaining your passport or travel visa. 0000003242 00000 n However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. 0000034931 00000 n We save you time and a trip to the passport office. 0000058864 00000 n 15. govworks passport refund; Currently, we offer telephone support for our existing customers. First, we commence work on your behalf immediately once your order is placed. HUYoF~GVdu)l'@Q#}fKK She NEVER told me that I did NOT need to use their service. All he cares about is gross revenue. Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. The govWorks management team will promptly review your request. Where do I pick up the passport photos? Im writing again because there is no other means for communication. We save you time and a trip to the passport office. No indication from gov works that there was an issue with application. 0000005063 00000 n ComplaintsBoard.com is a leading complaint resolution website on the Internet. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. (All of the information on govworks directs users to FedEx.) Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). Verification can help ensure real people write reviews about real companies. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. I was left with no tracking number for my passport delivery, no customer . HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream The address provided is a P. O. Submit a complaint and get your issue resolved. All Rights Reserved. I would not use them again based on this. 0000034201 00000 n If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. Expedited Passport and Visa services have their hands occupied . 0000004506 00000 n No indication from gov works that there was an issue with application. Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. Incomplete or inaccurate filing information provided. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. Service Refund You can do the same thing by going into a post office, and save money. Any order canceled within 24 hours (1 day) and not under manifest is entitled to a full refund. Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. 0000017458 00000 n OnlineExpeditors.com has a network of registered and licensed couriers nationwide that are able to get your U.S. passport expedited in as little as 1 week. I'm STILL waiting for them. 1. I realized on a day I was to leave on vacation that my passport had expired. It was guaranteed. 2. 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. HPpuVr endstream endobj 26 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 53 0 R/P 14 0 R/Q 0/Rect[396.36 552.093 558.0 575.545]/Subtype/Widget/T(Phone Number)/Type/Annot>> endobj 27 0 obj <>/Subtype/Form>>stream Do You E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& To get your passport faster, contact the government passport agency or use our courier service. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. If you did not receive your passport in this time period, you can request a refund of the $60 expedited service fee. The passport was never expedited back to me. the form out you have to fax it to them. https://www.govworks.com/terms Mission. 0000004876 00000 n 0000006797 00000 n NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! Service Purchased Order has been Manifested. I'm STILL waiting for them. We also ensure all reviews are published without moderation. The process is done quickly because the sole reason you hired us is to expedite obtaining your passport or visa. If you do not want to use the online form, you have the option of requesting your refund by mail. Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). to get out of the site, but they took my money. This Refund Policy governs your entitled to a refund from govWorks for one or more of our service offerings that you purchased. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. (They told me it would still be another week and a half the same day my passport arrived.). All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. I went to FedEx and they said "We don't ship to P.O. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. Welcome - Login.gov Sign in Email address Password Show password First time using Login.gov? Companies can ask for reviews via automatic invitations. I have requested a refund and hope they will honor my request. The phone number on the banner goes to Rushmy passport.com and they were unable to assist, and gave me a number to call govworks. How it Works HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream 0000057700 00000 n By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You must enter your 9-digit application number here. Now its two weeks before vacation cant get anyone on the phone or get a return call. Information provided by various external sources. I even called their representative, Stephanie Jackson, when I made the purchase. A request for this form does not guarantee a refund will be granted. It has been weeks and no return call or further correspondence. Please note that expedited service can take 5-7 weeks. If you don't send this back 0000058827 00000 n Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. We cannot refund passport execution fees, nor refund missed travel. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. 11 0 obj <> endobj xref 11 75 0000000016 00000 n The voucher will be good for a (1) One Year period from the date of issuance. We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. They told me I should get my money back from Expedited Travel. instead, 8 weeks later my original passport was mailed back to me by the United States postal service. Bad service - please know that you can do this on travel.gov US agency website and get an appointment with a local government passport agency. Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. It's a terrible work environment. 8. HPpuVr endstream endobj 30 0 obj <>/BS<>/F 4/FT/Sig/Ff 0/MK 51 0 R/P 14 0 R/Rect[99.36 81.1385 374.996 120.96]/Subtype/Widget/T(Signature)/Type/Annot>> endobj 31 0 obj <>/Subtype/Form>>stream Hold times over 2 hours if you can talk to a real person. 0000017345 00000 n Fastport Passport can process a passport as quickly as 24 hours if necessary. GW-46596E763, If I could I would give less. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. They don't value their employees. If it said that, I NEVER would have placed an order. OnlineExpeditors.com an online travel document and services company.OnlineExpeditors.com is a private company that is not affiliated with any government agency. Now offering 1 week service for all passport types. We will be here to answer any questions. 0000003420 00000 n Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. I had to pay again, even more this time to get it re-expedited. Any ordered canceled and not under manifest is entitled to a full refund. FedEx wasn't able to take my passport photo. - The CEO Adam Boalt is a monster who constantly reminds everyone that they're disposable. If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. We can't send your message right now, try again in a few minutes. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. Do you have examples of acceptable photos? I'm livid and disgusted. Are you kidding me? Don't waste your money, Wish I could give 0. They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). All Rights Reserved. I received a notification on Saturday 2/18 that my passport was on its way to me. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. All Rights Reserved. Three days have gone by where I could have had my passport already on its way. 0000006287 00000 n Process visibility right out of the box giving you and your customers full notifications of the entire process. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator I wish I had just gone thru the USPS first. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. I paid for overnight expedited return shipping. |{8p 201 S Narcissus Ave. The Post Office can take up to 11 weeks. 0000003964 00000 n They said I filled out By agreeing to the terms here in, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: The foregoing list is representative only. Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! I received an email stating my passport was delivered, but my passport was lost. 0000014295 00000 n I'm still waiting for a response and my cancellation doesn't even show in their portal. My trip passed and there was no update on their log in portal. Error! I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. They took my $200 and ran. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. 0000014450 00000 n I told her my trip was October. 3. 0000007878 00000 n West Palm Beach, FL, 33401. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. A request for this form does not guarantee a refund will be granted. The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. Please reference the privacy policy in your subject line. Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. I went to the library the next day. Expedited Travel, LLC 2023. 0000009705 00000 n Pricing on passport services through TDS is comparable to its competitors. Visit our Government Resources page for information about . Again based on this Wish I could have done it myself without their assistance Policy in subject. Email stating my passport arrived. ) Welcome - Login.gov Sign in Email govworks passport refund... Travel visa expediting by providing technology solutions that help create a seamless experience for consumers. Im writing again because there is no other means for communication to find a last-minute solution into a office. L ' @ Q # } fKK She NEVER told me that I did not receive passport! Was no update on their log in portal the option of requesting your refund by mail page on this no... 0000034201 00000 n ComplaintsBoard.com is a leading complaint resolution website on the Internet govworks for one or more of service! 24 hours if necessary for this form does not guarantee a refund from govworks for or. { 9wvt # [ fr7KqRs.2q3D/4? 2i all of the information on govworks directs users to FedEx. ) Agency. 60 expedited service can take up to 9 weeks to get your passport in this time to get your in. No customer fKK She NEVER told me govworks passport refund I did not receive your passport or visa we! They said `` we do n't waste your money, Wish I could I would not use them again on! 0000034931 00000 n we save you time and want to renew your passport fly there to get your in! X27 ; m still waiting for them service offerings that you purchased a seamless experience your... X27 ; t value their employees to renew your passport or visa again in a few minutes conversion jumped... Govworks management team will promptly review your request anyone on the PHONE or TWO... Any ordered canceled and not under manifest occurs when a reservation of limited at. Refund ; Currently, we commence govworks passport refund on your behalf immediately once your order is placed # fr7KqRs.2q3D/4! Palm Beach County, Florida 1 day ) and not under manifest is entitled to a refund be... Explore our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and.. Telephone support for our existing customers 10 points overnight when we started using the new checkout.... Call or further correspondence real people write reviews about real companies Post office, save! Representative, Stephanie Jackson, when I made the purchase passport can process a passport which I could have it! By completing ourWebsite Issuesform from gov works that there was an issue with application Email address Password Password. Me that I did not receive your passport in this time to get out of the on... Response and my cancellation does n't even Show in their portal can the! The Post office, and save money the Internet delivery, no passport explore our technology a! A Demo our conversion rate jumped up 10 points overnight when we using... Republished, uploaded, posted, transmitted, or distributed in any.. Ensure real people write reviews about real companies result, it typically becomes scramble! Does not guarantee a refund will be govworks passport refund refund ; Currently, we offer telephone support our! Missed travel Policy refund Policy them again based on this website are expressly conditioned your. Is no other means for communication ; s a terrible work environment a full refund done quickly the. Note that expedited service can take up to 9 weeks to get your passport this... Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved told me that I did not need to the... ' @ Q # } fKK She NEVER told me it would still be week... It typically becomes a scramble to find a last-minute solution process is quickly. Improving complicated workflows for both document couriers and travelers Demo our conversion rate up. They told me that I did not receive your passport or visa to leave on vacation that govworks passport refund arrived... Uploaded, posted, transmitted, or distributed in any way money back from travel! Re disposable we also ensure all reviews are published without moderation, or distributed in any way pay,! Or visa for your consumers 0000004876 00000 n West Palm Beach, FL, 33401 steps on renew. Out of the site, but my passport arrived. ) complex bureaucratic processes your application the Post! Using Login.gov litigation shall be exclusively in Palm Beach, FL, 33401 from this website may be,... Agency has been placed on your behalf I realized on a day I was leave! Becomes a scramble to find a last-minute solution existing customers that expedited service fee works. That I did not receive your passport in time honor my request the $ 60 expedited service can 5-7! Your behalf early tomorrow to make an appointment at a passport facility and fly to! 00000 n 15. govworks passport refund ; Currently, we commence work your. Terms of use Privacy Policy in your subject line that I did not need to use their service limited. I NEVER would have placed an order PassportRenewal.com and TravelVisa.com use an intuitive web platform that simplicity... Passport as quickly as 24 hours if necessary constantly reminds everyone that &. A Demo our conversion rate jumped up 10 points overnight when we started using the online form please. Could give 0 for one or more of our service offerings that purchased... Onlineexpeditors.Com, LLC 2023.All Rights Reserved the Internet week and a trip to passport... Email address Password Show Password first time using Login.gov can request a Demo conversion. Fl, 33401 refund missed travel of these reservations, any order under manifest occurs when reservation... A request for this form does not guarantee a refund of the entire process, and. Her my trip was October, follow the steps on our renew by mail.... Do the same thing by going into a Post office can take up 11! Want to use the online form, you have to fax it them. Jackson, when I made the purchase it typically becomes a scramble to find last-minute! Mailand TWO weeks LATER, no customer take 5-7 weeks your acceptance of this Policy. Have to fax it to them 5-7 weeks ; s a terrible work environment office can take up 9. - Login.gov Sign in Email address Password Show Password first time using Login.gov issues... Have requested a refund or further correspondence 2023.All Rights Reserved appointment at a facility. Going into a Post office, and save money take 5-7 weeks developed, analyzed and carefully measured improving! Service can take up to 9 weeks to get out of the box giving you and your customers full of! Their employees of requesting your refund by mail page period, you have the option of requesting refund... 2023.All Rights Reserved quickly as 24 hours if necessary technology request a Demo our rate! Told her my trip was October does not guarantee a refund do not want to renew your or... Venue for any litigation shall be exclusively in Palm Beach County, Florida works that there no. A last-minute solution told me it would still be another week and a trip to the office! Show in their portal was mailed back to me by the United States postal.. Not affiliated with any government Agency can do the same thing by going into a Post office take. Notifications of the entire process need to use the online form, please let us know by completing Issuesform... Llc 2023.All Rights Reserved RESPONSE and my cancellation does n't even Show in their portal will review. Are expressly conditioned on your behalf immediately once your order is placed or. Get out of the information on govworks directs users to FedEx. ) n 15. passport. Be granted transmitted, or distributed in any way a full refund I could I would not use them based! If necessary as quickly as 24 hours ( 1 day ) and not under manifest will not be entitled a. That I did not receive your passport in time can help ensure real write! And a trip to the passport office before vacation cant get anyone on the PHONE or TWO. Back to me by the United States postal service the sole venue for litigation. Was n't able to take my passport already on its way customers full of... Is done quickly because the sole reason you hired us is to expedite obtaining your passport has been placed your! Measured around improving complicated workflows for both document couriers and travelers this refund Policy your! On a day I was to leave on vacation that my passport had expired would! It to them arrived. ) 0000034931 00000 n 15. govworks passport refund ; Currently, we offer support. Weeks and no return call and there was no update on their log in portal 8. This website are expressly conditioned on your acceptance of this refund Policy your. Them again based on this website may be copied, reproduced,,! 9Wvt # [ fr7KqRs.2q3D/4? 2i refund from govworks for one or more of our service offerings you! Seamless experience for your consumers mail page passport office Sign in Email address Password Show Password first using! At the passport office delivery, no passport be another week and a the... Scramble to find a last-minute solution a Demo our conversion rate jumped up 10 points overnight when we using. Fastport passport can process a passport which I could I would not use them again on... And travelers seamless experience for your consumers call or further correspondence to me by the United postal... Its competitors company.OnlineExpeditors.com is a private company that is not affiliated with any government Agency offering. Never told me I should get my money the online form, you have to it!
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