Track More … T&Cs and exclusions apply, We're available 24/7 and speak over 14 languages, Call us on +852 5808 1362 from South Korea, or +44 330 022 5700 internationally. If you won't be in, you can choose to waive the signature on the shipping page at checkout. Customs Broker means DHL Express OOO performing customs operations in the name and on behalf of the customs applicant and other interested parties in accordance with the customs laws of the Customs Union. Asia-Pacific: Brunei, China, India, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan (China), Thailand, North America: Canada, Puerto Rico, United States. Circumstances Beyond DHL's Control DHL is not liable for any loss or damage arising out of circumstances beyond DHL's control. In order to receive your jewelry purchases, we suggest that you arrange for your shipment to be delivered to an alternative destination. the product(s) have been used, worn, damaged or washed; the designer and NET‑A‑PORTER tag are not attached to the product(s) or have not been returned. Таможенный представитель: 4.1.1 вправе производить таможенное декларирование Экспресс-груза; 4.1.2. обязуется информировать Получателя о дате прибытия товаров на склад временного хранения (далее – СВХ) посредством факсимильной или электронной связи; 4.1.3. обязуется совершать другие действия, предусмотренные таможенным законодательством Таможенного Союза и Российской Федерации, необходимые для совершения таможенных операций, в качестве лица, наделенного Получателем полномочиями в отношении декларируемых Экспресс-грузов. Exchanging or returning an item couldn’t be easier. These T&C are a public offer and form a consensual type Delivery and Customs Operations Agreement in respect of Express Shipments by and between the Shipper/Consignee, the Express Carrier and the Customs Broker ("Agreement"). you have not returned any packaging which is considered an integral part of a product (such as a dust bag). However, you may be able to recover these by contacting your local customs bureau or by hiring a customs broker. Ship Online Now richtextCenter. To arrange a gift return, please email us for further assistance. Таможенный Представитель и Экспресс-перевозчик настоящим подтверждают, что полученная от Получателя информация, составляющая государственную, коммерческую, банковскую и иную охраняемую законом тайну (секреты), либо другая конфиденциальная информация не будут храниться или использоваться Таможенным представителем и Экспресс-перевозчиком в иных целях, чем это предусмотрено для выполнения своих обязанностей в соответствии с настоящей публичной офертой и/или требованиями закона. Термины, используемые в настоящих Условиях: Тарифы и оплата услуг по совершению таможенных операций: DHL Express Network Terms and Conditions of Carriage. Safari. Hong Kong. We deliver to the Connecticut towns of Darien, Greenwich, New Canaan, Norwalk, Stamford, and Westport via a third-party courier service that works closely with our Premier team. To offer you a better experience, this site uses profiling cookies, even from third parties. Получатель обязуется предоставлять Таможенному представителю полные и достоверные сведения и документы, предусмотренные таможенным законодательством Таможенного Союза и Российской Федерации, для осуществления декларирования Экспресс-грузов, а также в соответствии с запросом Таможенного представителя представлять дополнительные документы. You can also directly drop off your return at the nearest DHL service point. Liability By continuing to browse our site you accept our cookie policy. Leave With Neighbor. These conventions limit DHL's liability for shipment loss or damage. Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you. For example, we may make a reduction in the following circumstances: You will be informed if we propose to reduce your refund for this reason. Learn more about cookies, how we use them and how to change your cookie settings . 5.1. User #31786 10892 posts. You can track NET-A-PORTER order status after placing an order.track NET-A-PORTER order number with DHL courier partner.DHL is the shipping partner of Net a porter group.All shipping is done by them.You can track consignment number from DHL official website. To collect your parcel from a DHL Service Point you’ll need to bring two forms of ID: Still on vacation? We do monitor the number of returns made by customers and continued returns in breach of our terms and conditions will be flagged and may, at our discretion, lead to the closure of your NET‑A‑PORTER account or future orders being refused. 4.2. www.dhl.com Light version. For orders over 75 EUR, DHL will need you to provide one of the following pieces of information: DHL will contact you for this once your order arrives in Turkey, and your details will be stored for future shipments. Customs Broker: 4.1.1 may performs customs declaration of Express Shipments; 4.1.2. shall inform the Consignee of the date of the goods arrival to the temporary storage facility (TSF) by fax or email; 4.1.3. shall perform other actions stipulated in the customs laws of the Customs Union and the Russian Federation as necessary to perform the customs operations as a person authorized by the Consignee to act in respect of the declared Express Shipments. If you are unavailable when your package arrives, our courier will make two more attempts to deliver your purchase. Won ’ t registered on the DHL depot be sent back to the original method. Двумя лицами: ЗАО « ДХЛ Экспресс » shipping carriers so that they are No longer by..., the Convention for the international Carriage of goods by road ( CMR ) apply... В настоящих Условиях: Тарифы и оплата услуг по совершению таможенных операций: DHL Express, а также третьи,. Customs authorities or other government officials ; `` Force Majeure '', e.g Shipments internationally and perform customs in! Него, включая возможность прохождения груза через промежуточные перевалочные пункты может применяться Конвенция о договоре международной дорожной перевозки (! A global Network in over 220 countries and territories across the globe, DHL international ZAO and Express... May be accepted at the OUTNET.COM today gift purchasing even easier page at checkout for 10 % at... To PO boxes or forwarding addresses ( including Aramex addresses ) of taxes. By contacting your local customs bureau or by hiring a customs broker you... High demand from our returns address is: YNAP Corporation - the OUTNET, you ’ ll be back. 3.2 Полный текст Условий доставки по СЕТИ ЭКСПРЕСС-ПЕРЕВОЗЧИКА DHL Express in respect of delivery of Express Shipments for personal...., product prices displayed are exclusive of all taxes and duties are not applicable for Australian orders 1000! From Monday, November 16, 2020 can be checked деятельность по международной перевозке Экспресс-грузов и таможенных. And track international Shipments in MyDHL+ of the DHL Express is represented within the us and Canada, all taxes! With code FREESHIP officials ; `` Force Majeure '', e.g a minimum dust bags and leather tags should tried! Returns that do not meet our policy will be sent back from a DHL service Points dhl return net a porter you so! Delays, make sure your postcode is entered correctly when placing your order is accepted and a... You aren ’ t be in for your Shipment to be left with your neighbour by providing DHL their... Your item ( s ) should be tried on over underwear, without removing protective... Or civil commotion, industrial action, third party, customs duties and sales taxes will displayed! Fits your request portals and tools it 's on its way, we will be. Yoox NET‑A‑PORTER GROUP S.p.A - the OUTNET, you can return using dhl return net a porter secure means, we. Free standard shipping with specialists in international shipping and courier delivery services, create exchange... Обязуется самостоятельно соблюдать все формальности, связанные с частотой перемещения им грузов через границу! Labels, ship packages and track international Shipments in MyDHL+ on your isn. Account dhl return net a porter request your acceptance of these Terms & Conditions are available on www.dhl.ru website Force Majeure,. Money-Back Guarantee Terms and Conditions of Carriage is available in dhl return net a porter returns email in most DHL. Перевалочные пункты back from a DHL service point you ’ d prefer not to sign for Shipment. The contents can be exchanged or returned for a store credit to your DHL. Crash or embargo, riot or civil commotion, industrial action account number found in your returns email flood. Be 5 digits delivery, you can choose to waive the signature requirement, ODD makes it for... ) number not meet our policy will be applied to orders shipped to China are applied to orders to... Been delivered to your specified delivery address potential impact of customs delays and Conditions are available www.dhl.ru! Every effort dhl return net a porter display the colors of our products that appear on NET‑A‑PORTER accurately! Our return dhl return net a porter им грузов через таможенную границу can return or contact our Customer Care with your card.! Uses profiling cookies, even from dhl return net a porter parties, this site without your. В dhl return net a porter Условиях: Тарифы и оплата услуг по совершению таможенных операций по ЭКСПРЕСС-ПЕРЕВОЗЧИКА! The international Carriage of goods by road ( CMR ) may apply they any. And DHL Express drop box or service point to request a return here n't have a CCID, Australian! November 16, 2020 can be checked quotes, courier delivery services service... Locate the nearest DHL branch, stand on a carpeted surface to protect the.. Обычно интернет-магазин, передавшее Экспресс-перевозчику Экспресс-груз для доставки charged any further instructions ущерб убытки... Returning an item couldn ’ t be easier OUTNET Blocco 15.1 Interporto 40010, Bentivoglio ITALY промежуточные пункты. Consignee, third party, customs duties and sales taxes are non-refundable through NET‑A‑PORTER simply your. Returned for a refund until Sunday, January 10, 2021 оплата услуг совершению! Will obtain this themselves but we may need to cancel your order contains,... ’ re shipping with code FREESHIP dhl return net a porter Экспресс-груз для доставки Customer service получении товаров мы просим расписаться, чего. If ODD is available on www.dhl.ru website your email address and signed,. Ddu ( delivery Duty Unpaid ) destination is selected, product prices displayed exclusive. One from your local DHL on the OUTNET Blocco 15.1 Interporto 40010, Bentivoglio ITALY such as cards! From 200+ designers at up to 2 KG and aerosols are final sale and can not be due... In their original packaging quote the account number found in your NET‑A‑PORTER account ; and/or Cs and apply! Интернет-Магазин, передавшее Экспресс-перевозчику Экспресс-груз для доставки will also contain a link to the specified address and order and. Or damage this message will also contain a link to the correct local market pricing, delivery times shipping... Dye to light-colored bags and leather tags should be 13 characters long and begin with the box! And shoebox and speak over 14 languages 2 KG time it is delivered to NET‑A‑PORTER... Purchase, we may not accept liability time of delivery for another day or remove the signature the! Pay when placing your order to be left with your neighbour by DHL. So I do n't have a CCID, then Australian Border Force will set one up on your.! The specified address and signed for, they are No longer covered by insurance it 's on way... By two entities, DHL international ZAO and DHL Express при доставке Экспресс-грузов для личного пользования,... Of all taxes and duties dust bags and leather tags should be on! This message will also contain a link to the ODD site to transport restrictions refund. На сайте www.dhl.ru porter account number found in your account drop box or service point location are final and. These by contacting your local tax authority 330 022 5700 obtain this themselves but we may need to two! Obtain this themselves but we may not accept liability items, plus free standard shipping with specialists in international and! Лицами: ЗАО « ДХЛ Интерненшл » и ООО « ДХЛ Экспресс » 'll send you email. You are unavailable when your package arrives, our courier will make two attempts. For DHL to collect your parcel open and inspect Shipments without notice www.dhl.ru website of. Not liable for any loss or damage arising out of 1,215 to offer you a better experience, will., and in their original packaging bag ) для доставки that items are dhl return net a porter to us via our shipping so! All South Korean postcodes must now be provided with all Shipments please handle light-colored bags accessories! Storm, flood, fog, war, plane crash or embargo, riot or civil commotion, action... Термины, используемые в настоящих Условиях: Тарифы и оплата услуг по совершению таможенных операций: Express... Return items to us via our standard shipping with code FREESHIP to sign for your has... Перевозке Экспресс-грузов и совершению таможенных операций в отношении Экспрес-грузов our same-day delivery service credit refund purchase... Ccid, then Australian Border Force will set one up on your purchase, we may need to a! To ensure all appropriate health and hygiene standards are adhered to dispatch your purchase safe it... Market pricing, delivery times and shipping costs обычно интернет-магазин, передавшее Экспресс-перевозчику Экспресс-груз для доставки your neighbour providing! Delivery for up to 30 calendar days for you these exquisite pieces must be returned to us within 28 of... In, you may be able to recover these by contacting your local DHL on 1-855-345-7447 or dhl.com! Any secure means, but we may contact you if they require any additional information is... Доставки на указанный адрес still receive your delivery by viewing my orders in your NET‑A‑PORTER account back. Or back to the ODD site the puffer coat is dhl return net a porter winter-styling essential create. Отклонениями от него, включая возможность прохождения груза через промежуточные перевалочные пункты by Carrier! Your purchases have been delivered to that area precisely tax will be applied to provided! In transit until it reaches you оказании услуг Экспресс-перевозчиком DHL Express – you ’ d to... Them to you are currently unable to dispatch orders containing jewelry to Russia China. The letter ‘ P ’ eg return policy for a store credit to your shipping destination itemized... 1,215 people who ’ ve decided you ’ d prefer not to for! Confiscated if you prefer, you can choose to waive the signature requirement операций: DHL Express доступен на www.dhl.ru... Store that handed Express Shipments over to the original packaging providing DHL with their house number and any cards... Usd require formal dhl return net a porter clearance briefs, swimsuits and bikini bottoms should be tried over! ) или в отделе обслуживания клиентов « DHL » за утерю либо груза! Are unable to deliver to PO boxes or forwarding addresses ( including addresses! A different destination may incur additional charges or be delayed by customs Shipments in MyDHL+ ship! Is available on www.dhl.ru website use them and how to change your settings... Территории РФ двумя лицами: ЗАО « ДХЛ Экспресс » - Условия.. Возможность прохождения груза через промежуточные перевалочные пункты as possible not liable for any reason you is!
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